#16: "Next Steps"

No highlights here as it is all an entirely new email Just For Me, ALL FOR ME.



 11 June 2012

Case Reference Number XXXXXXX

 Dear Mr XXXXX,
 
 Thank you for your email.
 
I am sorry that you are disappointed with our response and understand your frustration at the continued receipt of marketing communications from Southwark Liberal Democrats.
 
 As advised, we have written to the organisation and requested a response within seven days. Should we not hear from them within this timescale then we will consider your complaint under the Data Protection Act 1998 (DPA).
 
Complaints to the Information Commissioner’s Office under the DPA
Under the DPA, those who collect and use personal information have to follow rules of good practice (called the data protection principles). The DPA also gives rights to individuals whose information has been processed. 
 
Section 11 of the DPA provides that an individual has the right by written notice (including e-mail) to require a data controller (Southwark Liberal Democrats) to cease, or not to begin, processing personal data for the purpose of direct marketing. When a data controller receives such a notice he must comply as soon as he can. There are no exceptions to this.
 
You have already written to Southwark Liberal Democrats and asked them to cease processing your personal data.  Copies of this correspondence has been supplied to us.  In addition, we have written to the organisation on three separate occasions.
 
When eligible complaints are made to us we will make an assessment, which is our view about whether the rules of good practice for handling information have been followed. We do this by saying whether we think compliance with the DPA is likely or unlikely.
 
We provide advice and guidance to organisations about how to handle personal information and ask that they review their actions if we think that things may have gone wrong. Our main concern is to ensure that organisations deal with personal information properly in the future.
 
Assessments help us to decide whether we should take any further action against a particular organisation. If an organisation refuses to take their responsibilities under the DPA seriously then we may consider formal action to ensure they comply with the law.
 
 We will contact you further once the seven day period has expired and update you as to our next course of action.
 
 Yours sincerely,
 
Case Officer (First  Contact Group)
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
T. 01625 545561 F. 01625 524510 www.ico.gov.uk
Please consider the environment before printing this email
 
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The ICO’s mission is to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.


Can you guess how the SLD responded yet? Click HERE to confirm your suspicions.